Merchants' FAQ

Each Singaporean household can claim $300 in CDC Vouchers digitally at go.gov.sg/cdcv.

The CDC Vouchers Scheme 2026 (January) was announced by Prime Minister Mr Lawrence Wong during Budget 2025. It aims to provide additional support for Singaporean households to tackle cost pressures.

The value of the $300 CDC Vouchers 2026 (January) will be allocated equally (i.e. $150 each) to be spent at participating heartland merchants and hawkers, and at participating supermarkets. Singaporean households have until 31 December 2026 to claim and spend their CDC Vouchers 2026 (January).

With the roll-out of the CDC Vouchers Scheme, participating merchants and hawkers can expect the following:

1. Next-day payout*

2. No Commissions or fees

3. No need to count physical vouchers

*Merchant would need to ensure bank account/PayNow proxy (either UEN, handphone, or NRIC), provided to our CDC Ambassadors is accurate to facilitate the timely reimbursement.

To enable this, merchants can use the RedeemSG Merchant application to seamlessly accept the CDC vouchers and manage transaction records.

CDC Ambassadors will assist eligible participating merchants and hawkers in successfully onboarding to the CDC Vouchers Scheme.

There are two (2) key stages of participation:

Stage 1 – Register your interest with:

• the CDC Ambassadors, or

• the Digital Ambassadors from the SG Digital Office, or

• your CDC at vouchers.cdc.gov.sg/merchants/info

Stage 2 – A CDC Ambassador will get in touch with you for the sign-up and onboarding. Training will be provided during the onboarding process.

To assist merchants in the registration of interests and onboarding process, IMDA's Digital Ambassadors and CDC Ambassadors are deployed island-wide.

The IMDA's Digital Ambassadors can be identified by the uniform that they will be wearing during deployment.

The CDC Ambassadors can be identified by the official lanyard and CDC Vouchers badge during deployment.

All participating heartland merchants and hawkers will be featured on go.gov.sg/cdcvouchers so residents can conveniently search for shops nearest to them. You are required to prominently display the CDC Voucher decal at your stall / shop front for visibility to customers.

Please visit the CDC website: vouchers.cdc.gov.sg

Please register your interest with your CDC using the respective forms below. To find out which CDC your stall/shop falls under, please key in your postal code here: www.gowhere.gov.sg/cdc

• Central Singapore CDC: go.gov.sg/csmerchantreg

• North East CDC: go.gov.sg/nemerchantreg

• North West CDC: go.gov.sg/nwmerchantreg

• South East CDC: go.gov.sg/semerchantreg

• South West CDC: go.gov.sg/swmerchantreg

In case of enquiries, please contact our hotline at 6225 5322. The operating hours of our hotline are:

• 8am to 6pm, Mondays to Sundays, except Public Holidays (PH)

• 8.00 am to 1.00 pm on eve of the 3 public holidays, namely New Year, Chinese New Year and Christmas

An officer will be in touch with you within 14 calendar days upon submission of the form on the status of your registration.

If you have submitted your application and have not received a reply after 14 calendar days from the date of submission, please contact your respective CDC to check on the status of your application.

• Central Singapore CDC: pa_centralsingapore@pa.gov.sg

• North East CDC: northeast_cdc@pa.gov.sg

• North West CDC: northwest_cdc@pa.gov.sg

• South East CDC: southeast_cdc@pa.gov.sg

• South Wes CDC: southwest_cdc@pa.gov.sg

No, there is no need to register again to participate in CDC Vouchers Scheme 2026 if you have already been onboarded to the CDC Vouchers scheme.

During the sign-up process, we will obtain your business contact information (such as the bank account details, contact information and UEN used by your business). If you wish to provide other personal information to us (such as your NRIC No.), we may accept the information.

Please also prepare supporting documents for your bank account or PayNow proxy (UEN, handphone, or NRIC), depending on which mode of payment was chosen.

If you are an iPhone user, please also prepare your Apple ID and password on hand as you will need this to download the RedeemSG Merchant app to accept the CDC Vouchers.

You may download the app 'RedeemSG Merchant' on the Apple’s App Store or Google Play Store. A CDC Ambassador will get in touch with you for the sign-up and onboarding. Training will be provided during the onboarding process, and you will be provided with your unique shop code to access the app.

You will receive your shop code from the CDC Ambassador during your onboarding session. It will also be sent to you via SMS to your registered mobile number.

Yes, in order to enable this, you can sign up each branch as a single shop account and that shop will be issued its own shop code. Staff will then only be able to see that particular shop’s transactions.

Your staff can download the RedeemSG Merchant app using their own device, and log in using the same shop code that was issued to you by the CDC Ambassador or sent to you via SMS. Please get all your staff to download the app and log in with your shop code to ensure that customers can redeem their vouchers with your staff even when you are not at the stall.

The CDC Ambassador who has onboarded you should have a copy of the shop code. You should have also received the shop code via SMS during onboarding. You are encouraged to note down the shop code on the CDC Vouchers Scheme decal.

After you have logged in to RedeemSG Merchant App, you can find the shop code under “Settings” > “Show Shop Code”. You can use this to onboard other fellow staff.

If you are not receiving “gov.sg” SMS messages to your phone, please refer to the steps listed here from Gov.sg.

Each Singaporean household can claim $500 in CDC Vouchers digitally at go.gov.sg/cdcv.

As announced by Prime Minister and Minister for Finance Lawrence Wong at Budget 2026 on 12 February 2026, all Singaporean households are set to receive $500 in CDC Vouchers (CDCV) in January 2027.  Subsequently, Acting Minister for Transport and Senior Minister of State for Finance Jeffrey Siow announced in Parliament on 7 April 2026 that the disbursement of the $500 CDC Vouchers will be brought forward from January 2027 to June 2026, as part of enhanced support measures to help families manage daily expenses amid economic uncertainty arising from the situation in Middle East. 

The value of the $500 CDC Vouchers 2026 (June) will be allocated equally (i.e. $250 each) to be spent at participating hawkers and heartland merchants, and participating supermarkets. Singaporean households have until 31 December 2027 to claim and spend their CDC Vouchers 2026 (June).